Sometimes you need to give a FAQ

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Is SparkLoop built for people like me?

Do you have a newsletter or email list? Do you want more people to sign up to that email list? Do you produce content that's good enough for people to want to share with their friends or colleagues?

If the answer to all of the above is "yes", then you're exactly who we built SparkLoop for!

Looking to set up an affiliate program or a referral program for your ecommerce store or SaaS business? We're not for you. Check out ReferralHero instead.

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Is it worth it?

That depends on your goals. If you have at least 500 subscribers and want to grow faster, you'll love SparkLoop. Have 2k subscribers or more? Then - in the words of our happy customer Nicholas Platt - "SparkLoop is an absolute no-brainer!"

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Which newsletter providers do you currently support?

We currently support MailChimp, Convertkit, MailerLite and Campaign Monitor and soon Active Campaign and Drip. If your provider is not on the list, please get in touch with us and we'll see what we can do :)

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What happens when I outgrow the subscriber limit on my plan?

As your newsletter grows, SparkLoop grows with you. We'll let you know in advance before you outgrow the subscriber limit on your plan. Once you reach that limit, we'll upgrade you to the next plan automatically. We only count confirmed, active subscribers towards your subscriber limits.

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What happens if I go over the referral limit on my plan?

The lighting at SparkLoop HQ switches to party mode and we give each other a high-five for another successful creator helped.

Oh - and we automatically bill you $5 per additional 50 subscribers over your limit. Don't worry, fraudulent referrals aren't counted.

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Is this a monthly contract?

Yes, it is and you can cancel anytime (although you won't want to).

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Do you offer yearly plans?

We do! You also get 3 months off when you upgrade to a yearly plan.

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Do you include unsubscribers to determine the plan?

No, only active subscribers count towards the subscribers limit of your plan.

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How long will it take to get set up?

SparkLoop is the easiest, quickest way to add a 'real' referral program to your newsletter. You'll be integrated in just a few clicks. Maybe five minutes.

From there, it depends how long you want to spend on crafting your email copy and creating rewards. But most people can be up and running within 30-60 minutes.

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How long will it take to see results?

Most newsletters see their first referral within hours of launching. As with any marketing channel, it takes a few weeks to tweak your referral program and rewards until you find something that really resonates with your audience.

The vast, vast, majority of creators who use SparkLoop get good results within 14 days, and great results within 6 weeks.

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I already use a different referral platform but I want to use SparkLoop. Can I import my data?

Yes. We're really proud that we get creators moving their referral programs to us all the time... but have never had a SparkLoop user leave us for another tool!

Our team will personally migrate your data over so that you can painlessly start from where you left off.

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Do you have any guarantee?

Yes, if you're not happy with the results after 30 days we will give you 100% your money back.

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Can I export my data?

You bet. We want you to use SparkLoop because you love it, not because we are holding your data hostage.

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Where do I send feedback/suggestions/threats/marriage proposals?

We love to talk newsletters and email growth. For any questions or just to say hi, shoot us an email support@sparkloop.app